No matter how many precautions you take, no matter how much you implement the best safety program you possibly can, accidents are inevitable and a reality for all businesses that require some amount of physical risk to be taken by the employee. In the events after an accident, there are a lot of things you can do to speed up the claim and investigation process to make it easier on everyone involved. Here are some simple things you can do to help expedite the process and help your employee recover and return to work faster.
First of all, never try to dissuade your employee from filing a claim. It's true; some employers attempt to bully or frighten their employees into not making a claim. Resist the temptation to do this. This would put you in a very vulnerable position at a later date should an employee decide to take legal action against you outside of the parameters of workers compensation insurance claim. Never do this it's just not worth the risk.
By law, you are required to cooperate fully with the injured employee and all parties involved, so be very careful and cooperate as much as you can or you run the risk of being accused of trying to hinder a claim. There is always risk just after an accident when you may feel the temptation to be less cooperative in general; it's a natural instinct to feel that you may be incriminating your self if you do cooperate fully, however, nothing further could be from the truth.
Your involvement is very important since you carry first-hand pertinent information of the event in question. In fact, it's in your best interest to welcome and allow any investigation and participate as much as you can. After all, your business is insured with workers compensation insurance. Keep in contact with your injured employee on a regular basis; be obliging and cooperative as much as you can. Make sure that your employee is following through with their claim and find out what's happening throughout. You do not want to generate a, them and us situation.
Another thing to consider here is that you could actually learn a lot through this whole process which can help the resourceful business owner avoid unnecessary accidents in the future. The truth is no employee really wants to suffer an injury. Often from time to time, concerns will come up from your employees and they will want to discuss these issues with you regarding hazards in the workplace. Listen to them and ease their concerns by taking action. Make approaching you about these concerns easy and worry free, try to introduce a policy of no repercussions if an employee brings to your attention a problem that you may not be aware of. Never make employees afraid to come to you with their concerns.
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